Check our FAQs below – they will answer about 95% of your questions
If you didn't find the answer in the FAQs, please feel free to send an email to our helpful customer service team. We'll get back to you as quickly as possible.
If you didn't find the answer in the FAQs, please feel free to send an email to our helpful customer service team. We'll get back to you as quickly as possible.
The OMNIA Vatican & Rome Card is the complete sightseeing package. It includes Free Entry to Vatican City museums, historic buildings and tours, as well as entry to two of your favourite attractions including the Coliseum as well as Roman Forum & Palatine Hill.
The card also provides discounted entry into another 30 popular sites within Rome, not to mention a free hop-on, hop-off tour bus for 72 hrs!
Fast track your way into a handful of landmarks and attractions and skip the queues when it’s busy. Don’t worry about your travel because that’s covered too with a free Travelcard with unlimited access to the city’s transport system.
Plan your trip with our free Guidebook and map to help you plan the perfect trip.
Yes, if you have an OMNIA Vatican & Rome Card you qualify for fast track entry into all Vatican City sights as well as the Coliseum, Roman Forum and many more – saving you up to 4 hours during the peak summer months.
Once you buy an OMNIA Vatican & Rome Card you will be offered a free guidebook and map detailing the attractions and offers for you to take advantage of during your trip.
If you purchase the OMNIA Vatican & Rome Card online this allows you to plan in advance, familiarise yourself with the product and start making an itinerary with the help of our website - until you arrive in Rome to pick up your card and guidebook.
To collect your OMNIA Card in Rome, simply enter an estimated arrival date at the purchase process and go to one of the 3 central redemption desks in Rome. The card won’t be activated until after collection and first use.
The card is valid for three consecutive days, so be aware, if you start to use your card on the afternoon of your first day – this counts as one of your three days.
Purchase the OMNIA Vatican & Rome Card for only €113 for an adult and €80 for a child and make a huge saving with free entry to Vatican City museums, the breath-taking Sistine Chapel, St Peter’s Basilica Audio Guide, a hop-on, hop-off bus tour and the a trip to the Coliseum & Roman Forum – as well as many more – including travel!
To visit those attractions alone it would cost you €122 and that’s without transport costs.
Save time and money and get fast track and free entry into the most popular attractions in Rome, as well as discounted entries to other must-see historic sites.
The card includes free entry into Vatican City museums, historic buildings and tours, as well as two of your favourite attractions out of the Coliseum, Roman Forum & Palatine Hill, Capitolini Museums, Borghese Gallery and National Museum of Castel St. Angelo.
For a full list of the free and discounted attractions, click here.
The card can be used in the Vatican City museums, historic buildings and tours, as well as two of your favourite attractions out of the Coliseum, Roman Forum & Palatine Hill, Capitolini Museums, Borghese Gallery and National Museum of Castel St. Angelo. The OMNIA Vatican & Rome Card includes discounted entry into another 30 museums and sites as well as a travel card and free hop-on, hop-off bus tour.
For a full list of the free and discounted attractions, click here.
The entry costs for all attractions vary and can be over €25.00 for an adult card. To see how much you could save on normal entry costs, browse our Rome attractions section for a comparative entry cost to see how much you can save with the OMNIA Vatican & Rome Card.
Usually, the majority of attractions included on OMNIA Vatican & Rome Card are open all year round, however, there may be some partial closures around Christmas and New Year.
Check the opening hours and dates for each attraction in advance to help plan your trip.
Find out specific opening times and closures on the attractions page, here.
Alternatively, check your complimentary guidebook sent out with every OMNIA Vatican & Rome Card order.
Some attractions may offer carer places or free entry to visitors with disabilities, so The OMNIA Card might not be the most suitable for them as requirements vary from attraction to attraction. Please contact them directly for further information.
The OMNIA Vatican & Rome Card costs €113 for an Adult Card and €80 for a Child Card and is valid for 72 consecutive hours.
If you order the card online through the website, you will have the option to pick it up at one of the 3 redemption centres in central Rome.
You can buy the OMNIA Vatican & Rome Card at one of our redemption desks, located here.
1. O.R.P. - Piazza Pio XII, 9 (St. Peter's Basilica)
Open: Monday to Sunday 09.00 - 16.00
2. O.R.P. - Piazza di Porta S.Giovanni, 6 (St. John in the Lateran)
Open: Monday to Sunday 09.00 - 16.00
3. O.R.P. - Largo Argentina, Via dei Cestari 21 (Pantheon)
Open: Monday to Sunday 10.00 - 16.00
The card is only available to purchase from our three redemption desks, located here.
1. O.R.P. - Piazza Pio XII, 9
Open from Monday to Friday from 09:00 to 16:00 hrs, Saturday and Sunday from 09:00 to 16:00 hrs
2. O.R.P. - Piazza di Porta S.Giovanni, 6
Open from Monday to Friday from 9:00 to 13:00 and from 14:30 to 18:00 hrs
3. O.R.P. –Via della Conciliazione, 4 (Auditorium Conciliazione)
Open from Monday to Friday from 09:00 to 18:00
You can buy a Child Card for children aged 6-9 years.
A Child card for three days costs €80 and an Adult card costs €113.
A Travelcard would cost up to €16, but with OMNIA Vatican & Rome Card, you getting one for free -included in the price.
Because the OMNIA Vatican & Rome Card has been designed to help visitors save both time and money, we do not offer any further discounts when booking.
To get a better understanding of the savings you can make by using the card, click here.
You can purchase up to 10 cards per adult/child card when you buy online. The card, however, is not designed for large groups of travellers and in some cases large groups may be turned away from certain popular attractions.
If you are travelling in a large group, contact each attraction in advance to avoid any disappointment.
Your email confirmation should normally arrive in your inbox a few minutes after completing a transaction/purchase. If you haven't received an email confirmation then we recommend you check your spam filter or junk folder.
If you still cannot locate an email then please send a request through to our customer service team confirming your email address and order reference number.
Children under 5 years can travel Rome transport system for free.
The OMNIA Vatican & Rome Card includes a Travelcard valid for three consecutive days, free with each card. This includes travel on the Metro system, buses and overground trains.
The Metro is open from 05:30 until 23.30. On Saturdays this extends to 24:30.
Local buses and the rail network’s hours of service may vary so consult ATAC, Rome’s local transport operator, before you travel.
The OMNIA Vatican & Rome Card is valid for 12 months from the date of purchase.
You can use your card as soon as you have picked it up! Just turn up at the first attraction you want to visit and the card will activate upon entry.
The card will be valid for 72 consecutive hours.
Yes, the cards run on a consecutive 72 hour basis. If you activate your card on a Monday that will be included as the first day and your last day will be Wednesday.
Note: if you start using your card in the late afternoon or evening that will still count as your first day.
When booking, select an estimated date of arrival if you haven’t confirmed your trip already, however, the card is valid for 12 months from the date of purchase should your plans change.
The OMNIA Vatican & Rome Card is designed to help save you money and time when visiting the capital.
The card is simple and easy to use and allows you to visit the most popular attractions and sights in Rome for free and with discounted entry. Plan your trip with our complimentary guidebook and get fast track entry to the Vatican sights and museums – saving you up to four hours of queuing time in the busy summer months.
As well as free and discounted entry, the card includes a free travel card, worth up to €16 as well as a hop-on, hop-off tour bus.
Valid for 12 months from the date of purchase the OMNIA Vatican & Rome Card is your complete sightseeing package to the Eternal City.
EVERYONE! The OMNIA Vatican & Rome Card has something for everyone including families, couples, children, adults, first time visitors, repeat visitors, long haul visitors, short stay visitors, independent travellers, international visitors as well as French and local residents.
The card is for anyone who wants to save money and time whilst visiting one of the most exciting cities in the world.
Although the OMNIA Vatican & Rome Card is predominantly to be used for day time attractions and activities, there are a range of discounted attractions and free entries to take advantage of. Contact the attractions for late-night entries and seasonal activities.
OMNIA Vatican & Rome is an initiative born from the joint co-operation of Opera Romana Pellegrinaggi, an activity of the Vicariate of Rome, Department of the Holy See, and Roma Capitale, produced in collaboration with Zetema and ATAC.
GENERAL
The OMNIA Vatican and Rome card is owned and managed by OPERA Romana Pellegrinaggi and Roma Capitale.
All product and customer queries and complaints should be sent to OPERA Romana Pellegrinaggi.
The website – romeandvaticanpass.com - is owned and managed by The Leisure Pass Group acting as a sales agent for the OMNIA Vatican and Rome card.
OPEN BUS
All those who purchase a Roma Cristiana offer must be in possession of a valid purchase ticket and are required to keep it for the duration of the itinerary and to show it upon request to the personnel in charge.
Tickets must be stamped by the onboard assistant or by one of the stamping machines when the participant boards the bus.
Tickets are non-refundable, nor can they be transferred to third parties: therefore, our onboard personnel is not authorized to grant refunds.
O.R.P. commits itself to communicate eventual suspensions of service or route changes in case of protest or strike. Suspensions of service or changes in route due to unannounced protests and/or strikes do not give a right of refund.
The participants of Roma Cristiana are required to pay for any eventual damages caused to vehicles, things or other participants.
The following have the right to free transport: children from 0 to 10 years, when accompanied by an adult; disabled persons; seeing-eye dogs.
Transport of animals: small-sized dogs and cats are allowed on board pursuant to payment of a ticket. A maximum of two dogs are allowed per bus. Dogs must be on a leash and muzzled. The owners of the animals will be responsible for any eventual damages caused to the bus, to O.R.P. personnel or to other passengers.
Luggage: luggage exceeding the dimensions of 25x45x80 cm will not be allowed on board. There is no extra charge for collapsible strollers and musical instruments no greater than 115x50x20 cm. 9. Animals and/or baggage can be refused by O.R.P. personnel due to the demands of our services. 10. Passengers are required to respect the O.R.P. security norms shown on board.
ITINERARIES
Pilgrims must show up at the meeting point. Those who do not respect the starting time of the itinerary will be considered no-shows and will not be provided a refund.
O.R.P. is not responsible for the cancellation of itineraries due to events and/or conditions out of the organization's control. Such events include, but are not limited to, religious celebrations, security reasons, extraordinary events, and extreme weather conditions. In such cases, O.R.P. is not obliged to refund the ticket but may transfer the itinerary to another date.
Appropriate clothing is required for pilgrims who intend to visit churches and/or basilicas. It is mandatory to have shoulders and legs covered.
The pilgrims who use the audio guides of the Vatican Museums and/or those of St. Peter's Basilica are required to present a currently valid I.D. to the respective personnel. The I.D. will be returned upon return of the audio guide and must use them with care and according to their intended purpose
The itinerary may undergo changes resulting from unforeseen activities or events by the Holy See or the State of Vatican City.
IN THE EVENT OF RENUNCIATION
In the event of a no-show and renunciation, the pass is non-refundable. Furthermore, no refund is offered for passes that are purchased but not retrieved. In the event of acquisition via the Internet, the right of a refund is expressly excluded. Please notice that the OMNIA V&R voucher is valid for 12 months following the date of purchase.
IN THE EVENT OF LOSS OR DAMAGE
ORP will not replace the pass in the event that it goes missing, is lost, damaged or destroyed, or if it is stolen or becomes unreadable. The pass will be substituted only in the event that it is deemed to have defects not caused by negligence or mal-intent on the part of the user.
For anything not covered here, consult Opera Romana Pellegrinaggi's General Terms and Conditions, where applicable.
For that which regards special terms covered by current norms relative to entry at museums and state archaeological sites, and by the Commune of Rome covered in the Omnia Vatican & Rome kit, please consult the website www.romapass.it.
In the event of purchasing services not included to OMNIA Vatican & Rome, please consult the website of the organizer or providers of the specific service.
CANCELLATION
You have the right to cancel your order for The OMNIA Vatican and Rome Card (including the OMNIA Rome and Vatican Pass and the Roma Pass) purchased with it within 14 working days starting from the day after the completion of your online order (“Cancellation Period”).
To cancel, you must contact us by phone on +44 (0) 20 7293 0972 within the Cancellation Period.
If you cancel your order within the Cancellation Period you must return all OMNIA Vatican & Roma Pass products within the OMNIA Vatican & Rome Card to The Leisure Pass Group Limited, 25 Soho Square, London W1D 3QR, within 30 days.
You are responsible for the cost of returning The OMNIA Vatican and Rome Card (including the Omnia Rome and Vatican Pass and the Roma Pass).
You do not have the right to cancel your order for The OMNIA Vatican and Rome Card (including the Omnia Rome and Vatican Pass and the Roma Pass) within the cancellation period if you have activated The OMNIA Vatican and Rome Card or otherwise started using The OMNIA Vatican and Rome Card (including the Omnia Rome and Vatican Pass and the Roma Pass).
Your credit or debit card information is secure at all times and there is really no need to be nervous about buying the OMNIA Rome and Vatican Pass on the internet.
The Leisure Pass Group take security very seriously and use state of the art and secure sockets layer (SSL) technology. SSL or 'secure mode' means that all of your details are encrypted to help keep them secure.
Encryption creates billions of code combinations to protect each transaction made on our site, so your card and personal details cannot be viewed by anyone else using the internet.
As soon as you access the "details" page of our purchase process, ie. before you enter any personal or payment details, your browser will go into secure mode.
You can check that you are shopping in a secure environment by looking for a locked padlock or a key icon at the bottom or top of your screen.
Within the purchase process we also ask for your card billing address as an additional security check.
OMNIA Rome and Vatican Pass card payments are processed by a trusted third party payment processing company - Sagepay - who encrypt all credit or debit card information and authorise payments directly. Neither Sagepay nor the Leisure Pass Group retain your credit card details after purchase. This is why you need to enter your card details each time you order.
We recommend that you always close down your Internet browser when you have finished shopping online, especially if you use a shared PC. This will delete temporary internet cookies from any sites that you may have visited.
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